Telegram HR Assistant Workflow
Employees gain instant HR support on Telegram, accessing policies, getting verified, and requesting counseling effortlessly.
This workflow creates a helpful HR assistant directly on Telegram, allowing employees to get verified, access policies, request counselor support, and receive HR resources instantly.

Documentation
Documentation
HR teams often get overwhelmed by repeated questions and time-consuming requests. The Telegram HR Assistant Workflow streamlines staff support by providing an always-available chatbot in Telegram. Employees can quickly verify themselves, access company documents, request counseling support, or get employment verification links—all in one place. This automation reduces HR workload, speeds up responses, and ensures employees feel supported whenever they need help.
Workflow Steps
- An employee sends a message through Telegram to start the conversation.
- The HR assistant asks for their name, department, and email to verify their identity against the employee database.
- Once verified, employees can:
- Ask HR questions, with answers pulled from company policy documents.
- Request counselor support, triggering an automated email to the counselor with the employee CC’d.
- Receive the employment verification form link instantly.
- The assistant responds directly through Telegram, keeping the interaction seamless and supportive.
Key Benefits
- Provides instant HR support for employees through Telegram.
- Reduces repetitive tasks for HR teams by automating responses and requests.
- Improves employee experience with faster, more personal support.