Ecommerce Abandoned Cart Recovery Automation
Recover up to 30% lost sales through automated abandoned-cart reminders.
This workflow detects incomplete checkouts, waits for a set period, verifies if the order was placed, and automatically sends a recovery reminder to bring shoppers back. It helps ecommerce brands recover missed sales without manual follow-ups.
Documentation
Description
Ecommerce stores lose significant revenue when shoppers add products to their cart but leave before purchasing. This workflow automatically identifies those abandoned checkouts, verifies whether the customer eventually completed the order, and engages them with timely reminders. By automating a proven recovery strategy, businesses can boost conversions, save manual follow-up effort, and recover missed sales that would have otherwise slipped away.
Workflow Steps
- The workflow begins when a shopper starts checkout but does not complete the purchase.
- Key checkout details are extracted and stored for evaluation.
- The system waits for a specified duration to give the shopper a chance to complete the order on their own.
- After waiting, recent orders are checked to confirm whether the purchase was made.
- The workflow determines whether the cart is still abandoned.
- If the purchase was not completed, a personalized recovery reminder is sent encouraging the customer to return and finish the order.
Key Benefits
Recover Lost Revenue Automatically
Re-engage shoppers who abandon their carts and bring back otherwise missed sales—with no manual effort.
Improve Customer Experience
Send timely, relevant reminders that help customers complete purchases they intended to make.
Boost Team Efficiency
Automate repetitive follow-ups so your team focuses on higher-value tasks instead of chasing incomplete orders.