Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your information when you use Supern8n's workflow automation platform.
Information We Collect
Last updated: December 2024
Personal Information
We collect information you provide directly to us, including:
- Account registration details (name, email address, company information)
- Payment information (processed securely by our payment providers)
- Profile information and preferences
- Communication with our support team
- Feedback, reviews, and survey responses
Usage Information
We automatically collect information about how you use our platform:
- Workflow downloads and usage patterns
- Pages visited and features used
- Search queries and browsing behavior
- Technical information (IP address, browser type, device information)
- Performance and error logs (anonymized)
Workflow Data
When you download and use our workflow templates, we may collect anonymized usage statistics to improve our offerings. We do not access or store your business data that flows through the workflows you implement.
How We Use Your Information
Service Delivery
- • Provide and maintain our platform
- • Process transactions and deliver workflows
- • Provide customer support
- • Send important service updates
Platform Improvement
- • Analyze usage patterns and preferences
- • Develop new workflow templates
- • Improve platform performance
- • Enhance user experience
Communication
- • Send relevant product updates
- • Share new workflow releases
- • Provide educational content
- • Respond to your inquiries
Security & Compliance
- • Prevent fraud and abuse
- • Ensure platform security
- • Comply with legal obligations
- • Enforce our terms of service
Data Protection & Security
Security Measures
We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure data centers, regular security audits, and strict access controls. However, no method of transmission over the internet is 100% secure.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill legal obligations. Account information is kept while your account is active and for a reasonable period afterward to handle any issues. Usage data may be retained longer in anonymized form for analytics.
Data Location
Your data is primarily processed and stored in secure data centers. We may transfer data internationally to provide our services, but we ensure appropriate safeguards are in place to protect your information regardless of location.
Workflow Data Isolation
We maintain strict separation between our platform data and your workflow execution data. Once you implement our workflows in your environment, your business data remains under your control and is not accessible to us.
Cookies Policy
Essential Cookies
Required for basic platform functionality, including authentication, session management, and security features. These cannot be disabled.
Analytics Cookies
Help us understand how you use our platform to improve performance and user experience. You can opt out of these through your browser settings.
Marketing Cookies
Used to deliver relevant content and track campaign effectiveness. These are optional and require your consent.
Cookie Management: You can control cookie preferences through your browser settings or our cookie consent banner.
Third-Party Services
Payment Processing
We use trusted payment processors to handle transactions securely. Your payment information is not stored on our servers.
Analytics Providers
We use analytics services to understand platform usage and improve our offerings. Data is aggregated and anonymized.
Email Services
We use email service providers for transactional and marketing communications. You can unsubscribe at any time.
Support Tools
Customer support platforms help us provide better service. Conversations may be recorded for quality assurance.
Your Privacy Rights
Access Your Data
Request a copy of the personal information we hold about you.
Correct Information
Update or correct any inaccurate personal information.
Delete Your Data
Request deletion of your personal information, subject to legal requirements.
Data Portability
Export your data in a commonly used, machine-readable format.
Restrict Processing
Limit how we process your personal information in certain circumstances.
Opt-Out
Unsubscribe from marketing communications or object to certain processing.
Exercising Your Rights
To exercise any of these rights, contact our team at hello@supern8n.com . We'll respond within 30 days and may need to verify your identity before processing your request.
Privacy Contact Information
Get in Touch
For more questions, please contact hello@supern8n.com
Policy Updates
We may update this privacy policy to reflect changes in our practices or legal requirements. We'll notify you of significant changes via:
- • Email notification to registered users
- • Prominent notice on our platform
- • Updated "last modified" date on this page
Continued use of our platform after updates constitutes acceptance of the revised policy.