AI Email Automation: Classify Inquiries & Send Smart Replies
Automate initial email responses for inbound inquiries, cutting response times from hours to seconds and reducing manual effort by over 90%.
Responding manually to a high volume of diverse inbound email inquiries is time-consuming and leads to delayed, inconsistent communication. This workflow intelligently classifies incoming emails using AI and sends personalized, pre-written responses instantly, ensuring consistent outreach and capturing leads efficiently in Brevo.
Documentation
AI-Powered Email Inquiry Automation
Manual processing of inbound emails can overwhelm teams, leading to delayed responses and missed opportunities. This n8n workflow leverages AI to instantly classify incoming emails and send highly personalized, pre-written responses, ensuring timely communication and efficient lead capture.
Key Features
- Instant AI Classification: Automatically categorizes incoming Gmail inquiries into "Guest Post," "YouTube Collaboration," or "Udemy Course" using Google Gemini and LangChain.
- Personalized Automated Responses: Delivers tailored email replies based on the classified inquiry type, ensuring relevant and consistent information for every lead.
- Efficient Lead Management: Automatically marks processed emails as read, applies relevant Gmail labels, and adds new contacts to Brevo (SendInBlue) for streamlined CRM integration.
- Smart Inquiry Filtering: Ignores internal communications and replies to existing threads, focusing automation only on new, external inquiries.
How It Works
This workflow starts by monitoring your Gmail inbox for new emails. It first filters out internal communications and existing reply threads to focus on fresh external inquiries. The email's subject and body are then sent to a LangChain Text Classifier, powered by Google Gemini, which intelligently determines the inquiry's category. Based on this classification, one of three pre-configured email templates (for Guest Posts, YouTube Videos, or Udemy Courses) is sent back to the sender. Finally, the original email is marked as read, a specific label is applied in Gmail, and the sender's details are automatically added or updated in your Brevo CRM, streamlining your outreach and lead nurturing process.